Privacy Policy

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This is the Privacy Statement of the website https://www.stevegent.co.uk (hereinafter referred to as: ‘Website’). This statement applies to all personal data that Steve Gent Fitness. (hereinafter referred to as ‘we’, ‘our’ or ‘us’), processes of its website visitors (hereinafter referred to as: ’you’ and ‘your data’) via the Website. This statement will explain how we will use the data that we collect via the Website and which rights you have with respect to your personal data.

1. PERSONAL DATA
Personal data is any information that directly or indirectly identifies a natural person. Such information could include a name, e-mail address and the IP-address of your computer.

We process your data for the purposes set out below. For as far we collect personal data through cookies, please find more information here.

When submitting a contact request on our website, in order to answer your questions, we use the personal data you provide us via our contact form and chat on the website, such as your e-mail address, name and phone number. We have a legitimate interest for processing this personal data based on article 6(f) of the General Data Protection Regulation (‘GDPR’), since we are not able to contact you without this information. The provision is not a statutory or contractual requirement or a requirement necessary to enter into a contract. However, if you do not provide the contacting information we may not be able to answer your question. When registering an account, we require your name, email address and phone number in prevision of the future orders you’ll be placing with us. We have a legitimate interest for processing this personal data based on article 6(f) of the GDPR, since we need this information to contact you for the future orders you can place with us via your account. The provision is not a statutory or contractual requirement or a requirement necessary to enter into a contract. If you do not provide this data we are not able to create an account for you.

When registering an account, by accepting our Privacy Statement, you are automatically opted in to our Person-alised and Service Emails. Personalised Emails have content tailored to your print needs and Service Emails inform you about the changes to our website and other relevant changes about the company. You can later opt out of these emails by going to the email preferences page in your account. During account registration, you also have the option to opt in as a subscriber to our newsletters, we will use your data to contact you with special offers, updates and blog content. We may process this data based on your consent as set out article 6(a) of the GDPR. You have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before your withdrawal.

When placing an order, we require your name, email address, phone number, invoice and delivery address in order to keep you informed of important order updates, deliver the order and contact you with any order discrepancies. The provision is a contractual requirement necessary to enter into a contract as set out article 6(b) of the GDPR. If you do not provide this data we are not able to enter into a contract with you. When submitting a quote request via our quote form, we use the personal data you provide us to contact you in answer to your request. We have a legiti-mate interest for processing this personal data based on article 6(f) of the GDPR, since we are not able to contact you about the quote without this information. The provision is not a statutory or contractual requirement or a requirement necessary to enter into a contract. If you do not provide this data we are not able to create a quotation for you.

We give our customers the possibility to review our services on different third party websites such as Trustpilot or Trusted shop. The personal information you provide with such reviews could be later seen on our own website and communication material. We may process this data based on your consent as set out article 6(a) of the GDPR. You have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on con-sent before your withdrawal.

2. SHARING YOUR PERSONAL DATA

We may share your data with group entities located in the European Economic Area (“EEA”).
We may share your data with third parties that provide database-, server-, maintenance-, security-, or other similar services to us (hereinafter referred to as ‘data processors’). If we provide access to your data, we require the third parties to keep your data confidential and instruct these parties to process this data only on behalf of us.
Furthermore, we may also disclose your data if we believe that the disclosure is required by law, or is in response to a legal request.
We will not share/sell your data with any third parties for remarketing purposes.

3. SECURITY

We implemented appropriate technical and organizational measures to protect your personal data against acciden-tal or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access and against all other forms of unlawful processing. Also, we require our data processors to implement such appropriate technical and organizational measures.

4. RETENTION PERIOD

Your data will be stored no longer than is necessary for the purposes for which the personal data is collected unless otherwise required by law. We retain information of all processed orders for seven years in order to fulfill our obli-gations under applicable tax laws. Information of accounts without any orders will only be stored for 18 months before it is deleted from our system, the same will be valid for accounts inactive for 24 months (with inactive we mean that we have not noticed any interaction by you with our Website for a consecutive period of 24 months). All artwork files uploaded on our platform will be stored for a period of 18 months before deletion.

5. YOUR RIGHTS

You may contact us by using the contact details at the bottom of this privacy statement, if you wish:

to know whether or not we process your personal data;
to rectify your data;
to erase your data;
to restrict your data; and/or
us to transmit your data to another organization.
We may request provision of additional information necessary to confirm your identity. The rights mentioned above do not always apply and we will review per request if we need to take action in order to comply with the GDPR. We will provide information on the actions taken without undue delay and in any event within one month of receipt of the request. That period may be extended by two further months where necessary, taking into account the com-plexity and number of the requests. We shall inform you of any such extension within one month of receipt of your request, together with the reasons for the delay. You have the right to lodge a complaint with the a supervisory authority if we do not respond in time or for any other reason.

6. MODIFICATIONS

It is possible that this statement will be amended in the future. The most recent version will be available on this page at all times.

7. CONTACT US

If you have any questions or complaints, please do not hesitate to contact us!

Terms & Conditions

TERMS OF USE

1.) Area of applicability
1.1. The terms of usage listed hereafter regulate the usage of the website of www.stevegent.co.uk This website is operated by The Steve Gent Fitness® Company, UK.
1.2. Please read these terms of usage carefully before you use the Steve Gent Fitness website. By using the Web-site you agree to be bound to these terms of usage. The usage of this website is only admissible based on these terms of usage.

2.) Liability
2.1. Even though the contents of this website was created with greatest diligence, Steve Gent Fitness assumes no responsibility for the timeliness, correctness, completeness or quality of the provided information. Liability claims towards Steve Gent Fitness, provided that no personal injury are concerned, that are caused by the usage of faulty and/or incomplete information are categorically excluded, as far as Steve Gent Fitness has not acted in gross negli-gence or intentionally.
2.2. Steve Gent Fitness is authorised to stop the operation of the website in whole or in part any time, change it and/or delete it. For this reason Steve Gent Fitness does not assume any responsibility for the uninterrupted avail-ability of the website.
2.3. Even though Steve Gent Fitness always makes effort to keep the Steve Gent Fitness website free of viruses, Steve Gent Fitness does not guarantee that this is always possible. Prior to downloading information the user will ensure adequate safety installations and virus scanners for own protection and for the prevention of viruses on the Steve Gent Fitness website.
2.4. Steve Gent Fitness is responsible as provider of the content for its “own content” that are provided for usage according to general law. Links to content of other providers are to be differentiated from this own content. Steve Gent Fitness does not verify the content of these different links. If Steve Gent Fitness finds out or is told by third parties that the content of the third party website or the document to which Steve Gent Fitness has provided a link, triggers a responsibility under civil or criminal law, Steve Gent Fitness will remove the link to this offer promptly.
3.) Cookies Steve Gent Fitness uses so-called session cookies that are deleted immediately after closing the brows-er, as well as persistent cookies that are used beyond the session. Steve Gent Fitness will use the collected data – of course anonymous – to attune the offers even better to the needs of the users. Cookies are text files that are saved on the computer of the user upon visiting an internet page. Cookies are used, among other things to offer the user a better service by more tailored information and to facilitate the access to the web appearance and its usage. Usually the browser of the user is set to accept cookies. Cookies can also be deactivated on most browsers.

4.) Registration
4.1. Some pages of the Steve Gent Fitness website can be password protected. Access to these pages is only possi-ble for registered users. There is no entitlement to a registration by Steve Gent Fitness. If a registration is intended, the user is obligated to make truthful statements for registration and to indicate possibly later modifications that are inquired during the registration immediately upon next usage.
4.2. The user is solely responsible for the safety of his password. Disclosure to third parties is not admissible. If the password has become known to unauthorised persons, the user is deemed to change his password immediately.

5.) Copyright All content of this website, especially logos, video clips, movies, photos, texts, business designations and brands are protected by copyright. Users may not reproduce, modify, duplicate, resell or use intellectual proper-ty or other content of the Steve Gent Fitness website for commercial or non-commercial purposes without the prior written agreement of Steve Gent Fitness.

6.) Consequences of inadmissible usage Irrespective of other rights (independently of whether they are based on law or other regulations) Steve Gent Fitness reserves the right to delete orders of the user and/or to prohibit the user to access the Steve Gent Fitness website if the user violates these usage conditions.

7.) Applicable law and place of jurisdiction Applicable to these Terms and Conditions is the legal residence of the user. Place of jurisdiction is Truro if the user is a merchant.

8.) General Remarks
8.1. Should individual regulations be void or ineffective, this shall not influence the effectiveness of the remaining regulations.
8.2. If a user has concerns about the safety of this website or about copyrights or brand rights he is asked to con-tact Steve Gent Fitness at the following address steve@stevegent.co.uk